returns + exchanges
- If you are not satisfied with your online purchase, you may return it within 14 days of delivery for a full refund in your original payment method. However, all shipping fees are non-refundable.
- Due to our limited quantities per unique style we can't always guarantee an exchange will be possible.
- All intimates, cosmetics, jewelry, drinkware, gift cards and sale items are "FINAL SALE" meaning these items are not eligible for a return or exchange.
- All returns require a receipt; items must be in original condition with no defects, stains, pet hair, or odors and all tags must remain attached. We reserve the right to deny any returns if an item has signs of being worn or mistreated.
- You may make your return by stopping into our downtown Alexandria, MN store location, or sending it back to us. If mailed back to us, please allow up to 5-7 business days for us to process your return once we receive it.
*DISCLAIMER: we are not responsible for the cost of return shipping, lost or stolen packages. Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.