- Orders are quickly processed and sent from our store location in downtown Alexandria, MN within 3 business days. You will receive an email with a tracking number once your item has shipped. 

- If you for any reason need to cancel or make changes to your order, please contact us no later than 24 hours after placing the order. If you contact us after 24 hours, unfortunately we can't guarantee that your order hasn't already been shipped, and we’ll unlikely be unable to cancel or make changes at that point.

- UPS shipping times typically take anywhere from 5 to 7 business days and packages are not insured. Please make sure you are shipping to a secure location as we are not responsible for lost or stolen packages. Thank you!